Privacy Policy

Last Updated: [December 31, 2025]

1. Introduction

Shine Beauty Supply / ShineBeautySupplySV (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data you share with us when using this website https://shinebeautysupplysv.com/ (the “Site”).

This Privacy Policy explains what information we collect, how we use it, with whom we share it, how we protect it, and the rights you have regarding your data. If you do not agree with this Policy, please do not use the Site.

2. Definitions

For purposes of this Policy, the terms below have the following meanings:

“Personal Data”: any information that allows you to be identified, directly or indirectly — such as name, email address, physical address, payment information, IP address, browsing data, etc.

“User” or “you”: any person who accesses or uses the Site.

“Services”: includes use of the Site, placing orders, account registration, newsletter subscription, shopping cart usage, or any other function offered.

“Service Provider”: any person, company, or external tool that processes personal data on our behalf for functions such as payments, shipping, analytics, marketing, hosting, support, etc.

3. Information We Collect

We may collect the following data when you use our Site or purchase products:

• Contact information: name, email address, shipping address, phone number.
• Payment information: details needed to process payments (card information, payment gateway data, bank information, depending on the payment method).
• Account information: username, password, order history, preferences.
• Browsing data: IP address, device type, browser type, pages visited, time spent on the Site, cookies, and similar technologies.
• Cookies and tracking usage information: for analytics, site performance, personalization, marketing.
• Subscriptions: if you choose to receive newsletters, promotions, or offers, your contact information and preferences.

4. How We Use Your Information

We use your data for the following purposes:

• Processing and managing orders, payments, shipments, and returns.
• Creating and managing your user account.
• Communicating with you: order confirmations, shipping updates, customer service, responses to inquiries.
• Sending newsletters, offers, updates, and marketing (if you provided consent).
• Improving our Site, products, and user experience: traffic analysis, behavior data, preferences.
• Preventing fraud, abuse, or illegal activities, and protecting Site security.
• Complying with legal and tax obligations, as applicable.

5. Cookies, Trackers, and Similar Technologies

We use cookies and other tracking technologies to:

• Operate the Site properly (essential cookies).
• Analyze traffic and Site usage (analytics cookies).
• Personalize the experience, display relevant content, and advertising (marketing cookies).

You can accept or refuse cookies, and manage your preferences using the options available on the Site. Note that rejecting certain cookies may affect the functionality of the Site.

6. With Whom We Share Your Data

We may share your data with:

• Service Providers: payment processors, shipping companies, hosting platforms, analytics tools, marketing platforms, support services.
• Legal or regulatory authorities, if required by law or to protect rights, property, or safety.
• In the event of a sale, merger, or business reorganization, your data may be transferred to new owners, while maintaining the purposes outlined in this Policy.

We will never sell your personal data to third parties for commercial purposes without your explicit consent.

7. Data Security and Retention

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, disclosure, or destruction.

We retain your personal data as long as necessary to fulfill the purposes described: order processing, legal obligations, account management, or for the period required by applicable laws.

8. User Rights

You have the following rights regarding your personal data (as applicable):

• Access your personal data.
• Request correction or update of your data.
• Request deletion of your data (“right to be forgotten”), provided this does not prevent compliance with legal or contractual obligations.
• Withdraw your consent for future uses (e.g., marketing).
• Object to or request the limitation of data processing.

To exercise these rights, you may contact us using the methods listed in the “Contact” section.

9. Minors

Our Site is not intended for use by individuals under 18 years old without consent from a parent or guardian. We do not knowingly collect personal data from minors. If we become aware that we have received data from a minor without valid consent, we will take steps to delete it as soon as possible.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will update the “Last Updated” date at the top. We encourage you to review this page periodically. Continued use of the Site implies acceptance of these changes.

Special Section for Sellers (Marketplace)

11. Shine Beauty Supply Seller Program

Shine Beauty Supply / ShineBeautySupplySV (“Shine Beauty Supply”, “the Platform”, “we”, “us”) offers a marketplace program that allows third parties (“Sellers”, “Merchants”, or “Vendors”) to offer and sell their products through the Site https://shinebeautysupplysv.com/ .

By registering as a Seller and publishing products on the Platform, you expressly agree to this Seller Section, which forms an integral and binding part of our Terms and Policies.

12. Seller Eligibility and Registration

To participate as a Seller on Shine Beauty Supply, you must:

• Be at least 18 years old and have legal capacity to enter into contracts.
• Provide true, complete, and up-to-date information, including tax, banking, and contact details.
• Hold the legal rights to commercialize the products offered.
• Comply with applicable commercial, tax, health, and consumer protection laws in El Salvador and/or in the country from which you operate.

We reserve the right to approve, reject, suspend, or terminate seller accounts at our sole discretion.

13. Product Listings and Content

The Seller is solely responsible for:

• The accuracy, truthfulness, and legality of product information.
• Descriptions, images, pricing, inventory, and sales conditions.
• Compliance with health regulations, labeling requirements, trademarks, and intellectual property laws.

Shine Beauty Supply may edit, unpublish, or remove products that violate policies, laws, or quality standards without prior notice.

14. Platform Usage Commission

For the use of the marketplace, technology, payment processing, and commercial exposure, Shine Beauty Supply will charge a 9% (nine percent) commission on each completed sale.

• The commission is calculated on the total product sale amount (before taxes and shipping costs, unless otherwise stated).
• The commission will be automatically deducted from the payment prior to settlement to the Seller.
• The Seller expressly accepts this commission as an essential condition of the service.

Shine Beauty Supply reserves the right to modify the commission percentage with reasonable prior notice.

15. Seller Payments and Settlements

• Payments to the Seller will be made according to the schedule, method, and conditions defined by the Platform.
• The Seller is responsible for providing accurate banking information.
• Shine Beauty Supply shall not be liable for delays resulting from incorrect information, banking failures, or external causes.

Payments may be temporarily withheld in cases of disputes, chargebacks, fraud investigations, or policy violations.

16. Shipping, Delivery, and Liability

Unless otherwise stated:

• The Seller is responsible for packaging, shipping, meeting delivery timelines, and product condition.
• Shine Beauty Supply does not act as a carrier or delivery guarantor.
• Any claim related to defective, damaged, or incorrect products shall be the Seller’s sole responsibility, in accordance with the Site’s policies.

17. Returns, Refunds, and Disputes

The Seller agrees to comply with the return policy published on Shine Beauty Supply, including the no-returns policy, where applicable.

In the event of customer disputes:

• Shine Beauty Supply may act as an intermediary, without assuming direct liability.
• The Seller is responsible for resolving claims, chargebacks, and payment disputes.
• Any related amounts may be deducted from the Seller’s balance.

18. Taxes and Tax Obligations

The Seller is solely responsible for:

• Declaring, charging, and paying applicable taxes, fees, or contributions.
• Complying with local and international tax obligations.
• Issuing invoices or receipts in accordance with applicable law.

Shine Beauty Supply does not provide tax advice and does not assume the Seller’s tax responsibilities.

19. Intellectual Property and License

The Seller represents and warrants that it holds all necessary rights to the trademarks, logos, images, and content provided.

By uploading content, you grant Shine Beauty Supply a non-exclusive, worldwide, royalty-free license to use such content for commercial, promotional, and operational purposes within the Platform.

20. Limitation of Liability

Shine Beauty Supply:

• Acts as a technological and commercial intermediary.
• Does not guarantee sales volume, revenue, or positioning.
• Shall not be liable for economic losses, indirect damages, loss of profits, or damage to the Seller’s reputation.

In any case, Shine Beauty Supply’s total liability shall be limited to the amount of commissions actually collected from the Seller during the previous three (3) months.

21. Suspension and Termination

We may suspend or terminate a Seller account without prior notice if the Seller:

• Violates these policies.
• Provides false or misleading information.
• Creates legal, financial, or reputational risk.
• Fails to meet obligations toward customers.

Termination does not release the Seller from pending obligations, outstanding commissions, or legal liabilities.

22. Modifications to the Seller Program

Shine Beauty Supply reserves the right to modify, update, or discontinue the seller program at any time. Continued use of the Platform constitutes acceptance of such changes.

23. Governing Law and Jurisdiction

This Seller Section is governed by the laws of the Republic of El Salvador.
Any dispute shall be resolved in accordance with the legal and/or arbitration mechanisms established by Shine Beauty Supply.

24. Contact

If you have questions, concerns, or requests related to your personal data or the content of this Policy, you may contact us at:

Email: asistencia@shinebeautysupplysv.com 
Address: La Libertad, El Salvador.